| Title |
A Management Performance Measurement Model of the Construction Engineering Firm : Focused on 'H' Construction Engineering Firm |
| Authors |
Park, Chan-Sik ; Kim, Hyun-Jun ; Jeon, Yong-Seok |
| Keywords |
Construction Engineering ; Balanced Scorecard ; Management Performance Measurement |
| Abstract |
Under the current competitive business environment, the complexity of procurement method, and the lack of engineering capacity in the construction engineering industry, a construction engineering firms require the business strategy and its performance measurement system. This study suggests a performance measurement model that could follow 'H' construction engineering firm's vision and strategy. The model utilizes the concept of Balanced Scorecard. The study proposes the four main performance perspectives such as financial, growth, internal efficiency, and improvement & learning through the long-term strategy analysis, SWOT analysis, and interviews of the employees. Also the study develops the critical success factor and the key performance indicators. The usefulness of the performance measurement model is validated through the gap analysis such as alignment analysis and consensus analysis. |