Title |
A Framework of the Comparable Performance Measurement in the Construction Industry |
Authors |
Yu, Il-Han ; Kim, Kyung-Rai ; Jung, Youngsoo ; Chin, Sangyoon ; Kim, Yea-Sang |
Keywords |
Balanced Scorecard ; BSC ; Performance Measurement ; Key Performance Indicator ; KPI |
Abstract |
The performance measurement system of a company is an important tool to evaluate business result, to manage human resource and to achieve strategic management goals. Until 1990's, the performance in most of companies had been measured by financial perspectives. Recently non-financial perspectives with various and balanced view points are used. In the construction industry, the same situation is happened. However, effective tools are not developed yet. Therefore, this research proposes a framework of the comparable performance measurement in the construction industry. This framework is based on concept of the balanced scorecard(BSC) and prepared respectively for owner, contractor and architect/engineer. Using this framework, it is possible to compare performance of a company with each other and to benchmark the best performance. |